State Farm® Insurance Agent Ed Ibanez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Otto Morales
July 23, 2025
5
out of
5
rating by Otto Morales
"Ed Ibanez State Farm has been covering my family for over 30 years. Catrina is very knowledgeable and always pleasant no matter the crisis you are calling about."
We responded:
"Thank you Otto for your loyalty and your kind words. Catrina is a great resource and a tremendous asset to our team. We appreciate you!"
Daniela Cassina
July 18, 2025
5
out of
5
rating by Daniela Cassina
"I have been a very happy customer for over 10 years. Everyone at the office is very responsive and go over and beyond to provide great customer service!"
We responded:
"Daniela, thank you for your review! Hoping to serve you for many more!"
Anne Roy
July 17, 2025
5
out of
5
rating by Anne Roy
"Understanding, knowledgeable, helpful and kind."
We responded:
"Thank you Anne, glad you feel that way. Always here for you"
Lucas Hill
July 11, 2025
5
out of
5
rating by Lucas Hill
"Had a fantastic experience working with Ed and his team especially Sarah D. Had a conversation on Wednesday and new policies on Friday morning. She made the process quick and easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike McCormick
July 3, 2025
5
out of
5
rating by Mike McCormick
"Sarah was a pleasure to work with! Thorough and patient, addressing all questions and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laura Davila
July 3, 2025
5
out of
5
rating by Laura Davila
"Good Service! My Agent Catrina is excellent."
We responded:
"Gracias Laura, es un placer de atenderla! Te valoramos como clienta"
Lou Ann Kelly
June 30, 2025
5
out of
5
rating by Lou Ann Kelly
"Sheena was great to work with! She was very thorough and provided great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Debbie Day
June 27, 2025
5
out of
5
rating by Debbie Day
"Sarah was professional, courteous, thorough and got our new policies written without any issues. We will see sarah again for our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Keith Demers
June 27, 2025
5
out of
5
rating by Keith Demers
"Catrina Baransky has been my insurance go to for 30 years. She has been very kind and helpful the entire time. She has meet or exceeded all my needs for insurance. Highly recommend Ed's office. The rest of the staff has always been pleasant and easy to deal with. Thank you everyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jonathan Crawford
June 16, 2025
5
out of
5
rating by Jonathan Crawford
"Ed, Sarah, and the whole team are great! Since moving to NH, they’ve helped me with home and auto coverage with great rates and amazing service! Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Maria Rufo
June 16, 2025
5
out of
5
rating by Maria Rufo
"Always so quick to get back to me and help with all out insurance needs! Thank you Team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Xbox Name
June 10, 2025
5
out of
5
rating by Xbox Name
"Made my first payment and asked a question and my provider answered it with eas"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carlos Abreu
June 9, 2025
5
out of
5
rating by Carlos Abreu
"Esta oficina es la mejor atienden al cliente y hablan en español pueden ayudarte en loque quiera son profesionales."
We responded:
"Carlos, Gracias por tomarte el tiempo para compartir tus pensamientos! Nos alegra saber que estás satisfecho con el servicio en nuestra oficina de Eduardo Ibanez, State Farm. Si alguna vez tienes preguntas o necesitas asistencia, estamos aquí para ayudarte!"
Jeremy Walker
June 9, 2025
5
out of
5
rating by Jeremy Walker
"I transferred all of my State Farm home and auto policies to Ed’s agency a few years ago, and Ed consistently has provided excellent service since day one. He is quick to answer any questions I have, and when my daughter‘s new car was destroyed by storm a year or so ago, Ed was quick to ensure that she had a rental car in place and then worked with me to ensure that she received full replacement value. I highly recommend Ed’s agency."
We responded:
"Jeremy, thank you for candid and thoughtful review. We are happy to be your insurance advisor. Always at your service!"
Chris Ramsay
June 9, 2025
5
out of
5
rating by Chris Ramsay
"Ed & his team are exceptional. Personal touch an immediate follow up has been a Standard of his business. Oh my friends said I have referred feel the same way. Thank you, Ed to you and your team. -Chris"
We responded:
"Thanks Chris! You know how much we appreciate referrals. Looking forward to working with you for many years to come! "
Dana Lavoie
June 9, 2025
5
out of
5
rating by Dana Lavoie
"Exceptional service. Their office provides good advice on coverage options and is quick to get back to you. Combining home, auto and umbrella saves additional money."
We responded:
"Thanks Dana for taking the time to leave a great review. I appreciate your business"
Vicente Hidalgo
June 7, 2025
5
out of
5
rating by Vicente Hidalgo
"Excellent service, Sheena served us and exceeded our expectations compared to other insurance companies. I feel that State Farm has qualified personnel willing to help their clients. Thanks to them, I feel safe."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rosemberg Monteiro
June 4, 2025
5
out of
5
rating by Rosemberg Monteiro
"This is my first time using state farm as my insurance company and as most people say the first impression is the one you remember and thanks to Jassy and her team everything work well with my total lost situation with my vehicle. Thanks Jassy for your time and professionalism with the customer, that makes a true difference."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Seumas Doherty
June 3, 2025
5
out of
5
rating by Seumas Doherty
"Sheena was a huge help getting me setup. Great communication and super quick!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
tom
May 30, 2025
5
out of
5
rating by tom
"Sarah did a fantastic job in helping me with my Transition. Everything was made very easy. Thanks sarah"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rodrigo Moreira
May 13, 2025
5
out of
5
rating by Rodrigo Moreira
"Ed Ibanez is a best insurance agency then I know."
We responded:
"Rodrigo, thank you so much for your 5 Star review. We truly appreciate your business!"
elizeu gomes
October 9, 2024
1
out of
5
rating by elizeu gomes
"-⭐️⭐️⭐️ This is probably the worst insurance company I have ever worked with, almost two months to solve a problem that another company would have already solved, the worst thing is that I am losing money because of this. I hope not but, I know that if they see this review it could make things worse, but I am very disappointed. :("
We responded:
"Mr. Gomes, we read all the reviews left in our Agency website and try to address them to the best of our ability. Feel free to reach out to me so I can better understand and get to a resolution. I have searched your name on our database and I can't find you as a customer of my agency. Is it possible that you are insured with someone else? Please reach out at 603.622.1314"
Krista Mattison
July 30, 2024
1
out of
5
rating by Krista Mattison
"I’ve been trying to get the drivers safe discount for the last four months. And there is continuous issues for the main office to send me the device that is out of state. I have no problem receiving local bills from the local office in Manchester. But you cannot get refunds due to their issue of technical issues And I’ve been getting charged $40 extra a month not having this device in my car."
We responded:
"Krista, I appreciate you taking the time to leave our office a review. Catrina let me know you two were able to connect and resolve this issue. If anything else arises, please never hesitate to reach out to myself or Catrina. We are both happy to assist you in any way possible! – Ed"
Melissa Eustache
April 19, 2024
5
out of
5
rating by Melissa Eustache
"Tammy went above and beyond to assist me, displaying a wonderful and genuine personality throughout. I genuinely felt cared for and supported every step of the way. Highly recommend her expertise and compassion! If you are looking for auto or life insurance, definitely give them a go!"
We responded:
"Melissa, thank you for your kind review. We appreciate your business and look forward to many years of helping with your insurance needs"
Linda De Rose
February 11, 2024
5
out of
5
rating by Linda De Rose
"Never had any issues in many years I've been insured by them. Staff has always been knowledgeable and friendly"
We responded:
"Dear Linda, Wow! Thank you so much for your amazing 5-star review on Google! We are absolutely thrilled to hear about your positive experience with us. Your kind words truly made our day. We are delighted to know that we were able to meet and exceed your expectations. Providing exceptional service is something we take great pride in, and it's fantastic to receive such positive feedback from valued customers like you."